Privacy Policy

CycleWise ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our products and services.

Information We Collect

Information You Provide

• Email address — collected when you access our products or join our mailing list
• Name — provided voluntarily during onboarding
• PCOS type and health preferences — provided during onboarding to personalize your experience
• Purchase information — processed securely through our payment processor (Lemon Squeezy). We do not store credit card information.

Health Data (App Only)

The CycleWise Interactive App stores the following data locally on your device using your browser's localStorage:

• Daily wellness logs (energy, mood, sleep, symptom scores)
• Cycle tracking entries (BBT, cervical mucus, cycle day)
• Worksheet responses and journal entries
• Supplement and task completion records
• Protocol start date and progress data

This health data is not transmitted to our servers. It exists only on the device you use to access the app. If you clear your browser data or switch devices, this data will be lost unless you have exported it.

Automatically Collected Information

• Basic analytics data (page views, session duration) collected through Netlify's standard analytics
• No advertising trackers or third-party analytics pixels are installed on our products

How We Use Your Information

• To deliver and personalize your product experience
• To send you your access code and purchase confirmation
• To send educational emails through our email service (Smoove) — you may unsubscribe at any time
• To respond to customer support inquiries
• To improve our products based on aggregate, anonymized feedback

How We Share Your Information

We do not sell, rent, or trade your personal information. We share limited information only with:

• Lemon Squeezy — our payment processor, for transaction processing
• Smoove — our email service provider, for delivering product communications
• Netlify — our hosting provider, for delivering our digital products
• Law enforcement or regulatory authorities — when required by applicable law

Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of your personal data we hold
• Right to correction — request correction of inaccurate data
• Right to deletion — request deletion of your personal data ("right to be forgotten")
• Right to portability — request your data in a portable format
• Right to object — object to processing of your data for marketing purposes
• Right to withdraw consent — unsubscribe from communications at any time

To exercise any of these rights, contact us at hello.cyclewise@gmail.com

Data Security

We implement appropriate technical and organizational measures to protect your personal information. Your health data within the app is stored locally on your device and is not transmitted to or stored on our servers. Payment processing is handled entirely by Lemon Squeezy using industry-standard encryption.

Data Retention

We retain your email address and purchase records for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time. Health data stored locally in the app is under your sole control and can be deleted by clearing your browser's localStorage.

Children's Privacy

CycleWise products are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify existing customers of material changes via email. Continued use of our products after changes constitutes acceptance of the updated policy.

Terms of Service

These Terms of Service ("Terms") govern your access to and use of CycleWise products, including The PCOS Protocol PDF Guide, the CycleWise Digital Guide, and the CycleWise Interactive App (collectively, "Products"). By purchasing or accessing our Products, you agree to these Terms.

1. Educational Purpose

CycleWise Products are educational resources only. They are not medical devices, medical treatments, or substitutes for professional healthcare. By using our Products, you acknowledge that you have read and understood our Medical Disclaimer and agree that CycleWise is not responsible for any health decisions you make based on our content.

2. License and Permitted Use

Upon purchase, CycleWise grants you a non-exclusive, non-transferable, personal license to:

• Access and use the Products for your own personal, non-commercial use
• Download and print PDF materials for personal use
• Access the Digital Guide and App on your personal devices

You may not:

• Share, resell, redistribute, or transfer your access to any third party
• Copy, reproduce, or create derivative works from our content
• Use our content for commercial purposes without written permission
• Share your access code with others
• Use our content to create competing products

3. Access Codes

Access codes are issued one per purchase and are for single-user use only. Sharing your access code is a violation of these Terms and may result in access termination without refund. CycleWise reserves the right to invalidate access codes that appear to be shared.

4. Limitation of Liability

To the maximum extent permitted by applicable law, CycleWise and its owners, employees, and affiliates shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Any health outcomes, whether positive or negative, resulting from use of our Products
• Loss of data stored in the browser's local storage
• Any decisions made based on information in our Products
• Any interactions between supplement recommendations and prescription medications

Our total liability to you for any claims arising from these Terms or use of our Products shall not exceed the amount you paid for the relevant Product.

5. No Warranties

CycleWise Products are provided "as is" without warranties of any kind, express or implied. We do not warrant that:

• The Products will meet your specific health needs
• The information will produce specific health outcomes
• The Products will be error-free or uninterrupted
• The information will be current at all times

6. Health-Related Assumption of Risk

By purchasing and using CycleWise Products, you acknowledge and agree that:

• You are responsible for consulting with a qualified healthcare provider before implementing any recommendations
• You assume full responsibility for any health decisions made in connection with our Products
• PCOS management is a medical matter and results vary significantly between individuals
• Supplements carry risks including interactions with medications and pre-existing conditions

7. Testimonials and Results

Any testimonials or results displayed in connection with CycleWise Products represent individual experiences. They are not typical results and are not a guarantee of outcomes. Your results may vary significantly based on individual health factors, consistency, and other variables.

8. Intellectual Property

All content within CycleWise Products — including text, design, graphics, worksheets, protocols, and structure — is the intellectual property of CycleWise and is protected by copyright law. Unauthorized reproduction or distribution is prohibited and may result in legal action.

9. Governing Law

These Terms are governed by the laws of the State of Israel. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Israel. If you are located in the European Union, you retain rights under applicable EU consumer protection law.

10. Changes to Terms

CycleWise reserves the right to update these Terms at any time. Continued use of our Products after changes constitutes acceptance of the updated Terms. Material changes will be communicated via email to existing customers.

11. Contact

For questions about these Terms, contact us at hello.cyclewise@gmail.com

Copyright Notice

Ownership

All content within CycleWise products — including but not limited to The PCOS Protocol PDF, the CycleWise Digital Guide, the CycleWise Interactive App, and all associated text, design, worksheets, protocols, graphics, and structure — is the exclusive intellectual property of CycleWise.

Permitted Use

Upon purchase, you receive a personal, non-transferable license to use CycleWise products for your own individual use. Permitted uses include:

• Reading and studying the content for personal health education
• Printing copies of PDF worksheets for personal use
• Sharing brief quotations (with attribution) for non-commercial purposes

Prohibited Use

The following are strictly prohibited without prior written permission from CycleWise:

• Reproducing, copying, or distributing any portion of our content
• Reselling, sublicensing, or transferring access to our products
• Creating derivative works, courses, or products based on our content
• Sharing PDFs or access codes with others
• Using our content in coaching programs, courses, or commercial offerings
• Translating or adapting our content into other languages or formats

Affiliate and Referral Partners

Approved CycleWise affiliates may use designated promotional materials provided by CycleWise. Use of any other content from our products in promotional materials is not permitted without written approval.

DMCA Policy

CycleWise takes copyright infringement seriously. If you believe any of our content has been copied or distributed without authorization, please contact us at hello.cyclewise@gmail.com with details of the infringement.

Supplement Disclaimer

Educational Information Only

All information about dietary supplements within CycleWise products is provided for educational purposes only. It reflects publicly available research at the time of writing and does not constitute medical advice or a recommendation to use any specific supplement.

Consult Your Healthcare Provider

Before starting any supplement protocol, you must consult with a qualified healthcare provider, particularly if you:

• Are currently taking any prescription medications (supplements may interact with medications)
• Are pregnant or breastfeeding
• Are trying to conceive
• Have been diagnosed with any medical condition
• Have known allergies or sensitivities
• Have liver or kidney conditions

Quality and Sourcing

CycleWise does not endorse specific supplement brands unless explicitly stated. Supplement quality varies significantly between manufacturers. We recommend choosing products that are third-party tested and certified by recognized organizations (NSF, USP, Informed Sport).

Herb-Drug Interactions

Certain supplements discussed in CycleWise products — including Vitex (Chaste Tree Berry), Ashwagandha, Berberine, and others — may interact with prescription medications including hormonal contraceptives, diabetes medications, thyroid medications, and antidepressants. Always disclose all supplements to your healthcare provider.

Results Disclaimer

Individual Results Vary

Health outcomes from following the CycleWise PCOS Protocol depend on many individual factors including but not limited to:

• PCOS type and severity
• Existing health conditions and medications
• Consistency of protocol adherence
• Individual hormonal profile and genetics
• Diet, sleep, and lifestyle factors outside the protocol
• Whether the user is working with a healthcare provider
• Duration of PCOS symptoms prior to starting the protocol

No Guarantee of Outcomes

CycleWise makes no guarantee of any specific health outcome including but not limited to: cycle regularity, fertility, weight management, skin improvement, or symptom reduction. The protocol is designed to support hormonal health through evidence-informed lifestyle practices — it is not a medical treatment.

Testimonials

Any testimonials displayed in connection with CycleWise represent the experiences of individual users. These experiences are genuine but are not representative of typical results. Some individuals who shared their experiences may have received complimentary access to our products. This will be disclosed where applicable in accordance with FTC guidelines.

Timeline Expectations

Timelines referenced in CycleWise products (e.g., "most women notice changes within 4-6 weeks") reflect ranges observed in supporting research and are not guarantees. Your individual timeline may be shorter or significantly longer.

Refund Policy

Digital Products

Due to the nature of digital products, all sales of CycleWise digital products (PDF guides and app access) are generally final. However, we offer the following consumer protections:

14-Day Satisfaction Guarantee — PDF Guide

If you are unsatisfied with The PCOS Protocol PDF for any reason within 14 days of purchase, contact us at hello.cyclewise@gmail.com and we will issue a full refund. No questions asked. We believe in our product and want you to feel confident in your purchase.

7-Day Satisfaction Guarantee — App Access

If you are unsatisfied with the CycleWise Interactive App within 7 days of receiving your access code, contact us for a full refund.

Non-Refundable Circumstances

• Refund requests made after the guarantee period
• Cases where the access code has been shared in violation of our Terms
• The $27 protocol reset fee is non-refundable

How to Request a Refund

Email hello.cyclewise@gmail.com with the subject line "Refund Request" and your purchase email address. We process all refunds within 5 business days.

EU Consumer Rights

If you are located in the European Union, you have the right to withdraw from a digital purchase within 14 days under the EU Consumer Rights Directive, unless you have already accessed and downloaded the digital content. By accessing your PDF or app, you acknowledge that you have received the digital content and accept that the right of withdrawal may no longer apply.